Returns & Exchanges Policy


Thank you for shopping with us! We acknowledge that occasionally items may not meet your expectations, hence we aim to facilitate the return procedure for you.

We suggest that you carefully consider the colors you wish to purchase and conduct thorough research beforehand, as colors may differ slightly due to various factors such as lighting and screen settings.

Certain products are intended for professional use only and require specialized knowledge, training, and skills to be utilized correctly. We cannot be held accountable for any adverse reactions or improper usage. Please note that we do not produce the items we sell. We recommend taking these products to your preferred salon to have them expertly applied.

If you have any inquiries regarding a product or its color/finish, please do not hesitate to contact us. We are always available to provide assistance.


For hygiene and quality assurance reasons, all sales are final. We unfortunately cannot accept any exchanges or returns requests. Also, because each person can react differently to the use of a product and this reaction depends on several factors over which we have no control, we can not guarantee customer satisfaction. When placing your order, you accept these terms and acknowledge that your product selection corresponds to your needs.


We have high standards when it comes to packaging your order, however mistakes can occur from time to time. While we also do our best to ensure quality products, sometimes there are issues with the manufacturers.  Please accept our apologies if you have received an incorrect or defective item. Provide us with proof, and we will ship out a replacement or issue a store credit.

To begin the process, kindly send a request through or the Chatbox within 10 days of receiving the product. Include the following information:

  • your full name
  • the date of your purchase
  • your order number
  • the name of the product
  • the nature of the defect
  • a picture of the product with its original packaging


Please note that the process may take up to 10 days. Once we have evaluated and approved, you will receive a confirmation email.

Please be aware that we decline a refund.


Classique Nails Beauty Supply
3615 Weston Road
Unit 3A
Toronto, Ontario, Canada
M9L 1V8